Privacy Policy
At Norcal Aquarium & Wildlife, we are committed to protecting your privacy. This policy outlines the types of personal information we collect, how we use it, and your rights regarding your data. By visiting our website, purchasing tickets, booking events, or contacting us, you agree to the terms outlined below.
Information Collection
We collect personal information when you visit our website, purchase tickets, book events, or contact us. This may include, but is not limited to, the following:
- Personal Identifiers: Name, email address, phone number, payment details, IP address, and other similar identifiers.
- Commercial Information: Records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
- Internet Activity: Browsing history, search history, and interactions with our website or services.
- Geolocation Data: Physical location or movements.
- Professional or Employment Information: Job history, current employer, and similar details.
Use of Information
We use your personal data for the following purposes:
- To process your transactions and manage your account.
- To send updates or promotional offers (if you opt-in).
- To improve your customer experience and tailor our offerings.
- For marketing and advertising purposes.
- To comply with legal obligations and prevent fraud.
Cookies
Our website uses cookies to enhance your user experience, analyze traffic, and for marketing purposes. You may adjust your browser settings to manage cookies.
Data Protection
We implement appropriate administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, or destruction.
Third-Party Sharing
We do not share your personal information with third parties unless required by law or for essential services like payment processing and customer support. We may share your data with:
- Service Providers: Third-party vendors who provide services on our behalf (such as payment processing, hosting, and analytics).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.
- Legal Compliance: We may disclose your personal information when required by law or in response to legal processes.
Privacy Policy for California Residents
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal information in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This policy applies to all users who reside in California.
Your Rights Under the CCPA and CPRA
As a California resident, you have the following rights regarding your personal information:
- Right to Know: You may request the categories and specific pieces of personal information we have collected about you in the past 12 months.
- Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You may opt-out of the sale of your personal information to third parties.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA and CPRA.
Your Rights
You can request access, correction, or deletion of your data by contacting us at info@norcalaquarium.com.